For the latest developments in business technology news, follow on Twitter. Get the first word on what the important tech news really means with the InfoWorld Tech Watch blog. This story, " Adobe Creative Cloud crash shows that no cloud is too big to fail," was originally published at. We offer regularly scheduled Creative Cloud training workshops in our classrooms, live on-line courses, private and customized programs, and on-demand learning. One estimate has put the cost of major-league cloud outages at some $71 million since 2007, but failures like Adobe's - where a single piece of failing infrastructure brings down multiple systems -have most likely driven that estimate far higher. Our Adobe classes for the Creative Cloud tools cover all design, video, and web applications. Dropbox went down for 16 hours in January of 2013, and Google Drive experienced a similar 17-hour meltdown of its own in March.
The breadth and duration of Adobe's service interruption ranks as further evidence that no cloud infrastructure is too big or too important to fail.
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Adobe's also received sharp criticism for aggressively shepherding its users into cloud subscription, pay-as-you-go plans for its software in 2013 Adobe stopped selling standalone editions of the Creative Suite altogether. Many Facebook accounts were also indirectly affected. Last year Adobe admitted to having 130 million passwords stolen from a backup system that was to have been decommissioned. This isn't the first cloud-related black eye Adobe's suffered, either. And as a bonus, if you are a CS3/CS4/CS5.
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Adobe customer support ended up urging people via Twitter to disconnect their Internet connections and launch their Creative Suite programs in offline mode to make them functional, added Dibbs.Ĭreative Cloud and other Adobe ID-related services finally came back online last night. Going forward (and this has been an option ever since the Creative Cloud became available) you’ll have the option of buying an annual subscription to Photoshop alone for 19.99/month or you can have access to the entire lineup of Adobe products (formerly known as the Creative Suite) for 49.99/month.
Dibbs also claimed Adobe's suite of analytics and marketing tools, such as Adobe Business Catalyst were also affected. At least one "national newspaper" wasn't able to publish its Adobe DPS tablet edition on Thursday because of the outage. More than 1 million subscribers ( according to The Next Web) were locked out of their Creative Cloud accounts for 28 hours.īut every other Adobe service that used Adobe's ID system was also affected, as noted by The Register's Alistair Dibbs. A problem with Adobe Creative Cloud locked users of Adobe's software out of their programs - and a good deal else on top of that - for more than 24 hours starting Wednesday night.Īccording to a blog post by Adobe, the failure "happened during database maintenance activity and affected services that require users to log in with an Adobe ID." This includes Adobe's Creative Cloud service, which provides cloud-hosted and -managed versions of Adobe's flagship software, such as Adobe Photoshop and Adobe Premiere.
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